Banking

Sun Life taps AWS as cloud tech provider in digital transformation push

Canadian financial services company Sun Life has selected Amazon Web Services (AWS) as its long-term cloud technology provider as it looks to become a “cloud-first organisation” and expand its digital services.

AWS’ cloud tech includes analytics and machine learning

Sun Life says it will make use of AWS’ portfolio of cloud tech, including machine learning and analytics, to drive down costs, encourage innovation, and boost efficiencies.

Through the partnership, Sun Life has also launched a cloud skills training programme dubbed Catalysts for Cloud, which uses the AWS Skills Guild to offer peer-to-peer learning and hands-on training in order to level up cloud literacy across the Sun Life organisation. Sun Life says it is the first company in Canada to offer a training programme of this kind.

The firm says 450 business and technical employees will be certified with the AWS program over the coming months, expediting cloud adoption and developing new client-facing and in-house capabilities.

Sun Life has also invested in cloud research and development, with workspaces in North America and innovation labs in Asia, bringing together IT teams and business heads to make the most of AWS technologies.

Recently, a team in Asia utilised AWS’s DNS web service and machine learning tools to create a video conferencing and secure file-sharing offering — Sun Life Secure Experience — so that Sun Life advisors and clients can liaise with one another remotely and securely.

Sun Life executive vice president and chief information officer, Laura Money, says: “AWS’s portfolio of cloud technologies help us to be predictive, proactive, and personal by taking client insights and translating them into new, digital ways to meet their needs.”


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