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Woman left without water in flat for 5 days slams ‘nightmare’ living conditions

Anna Gronowska said her block of flats in Trafford, Greater Manchester, has been experiencing issues since Friday. She has spoken of her concerns as the issue has not been fixed yet

Anna Gronowska has been without water at her flat since Friday

A 38-year-old woman who has been left with no running water for five days has described her living conditions as a “nightmare”.

Anna Gronowska said her block of flats in Trafford, Greater Manchester, has been experiencing issues since Friday.

The woman said she found out the shared pump room on the ground floor of the building had water gushing out of it “like a waterfall”, so she contacted the local utilities company, the Manchester Evening News reports.

However, she was told that the pipes in the area were operating fine and that it could be an isolated incident relating to her building.

Anna then contacted Portland Block Management, who runs the building, and informed them of the problems at The Park apartments in Chester Road.



The Park apartment complex on Chester Road in Stretford, Greater Manchester
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Image:

MEN Media)




She said: “We’ve been living without water since Friday. It could be dangerous and it is a real worry that something worse could happen soon.

“This isn’t just a simple leak, it’s a waterfall that’s just flowing out everywhere – it’s a nightmare.”

Anna said the management company told her they had tried to fix the issues several times but contractors needed to be called out.

She added: “I could understand if it took 24 or 48 hours to fix but it’s now five days and we still don’t have water.

“There are vulnerable and older people living in the building and I’m concerned that the flats nearest the water pipe could get water damage if it’s not sorted soon.”



A leak in the pump room at the building
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Image:

MEN Media)




The management company said the “complex” problem had been caused by a fracture in the main water pipes.

Equipment in the building’s pump room had also been “accidentally damaged”.

A spokesperson for Portland Block told the M.E.N.: “This is an extremely complex job to remedy and has involved multiple contractors and repeated visits.

“We have kept a timeline of all responses and ongoing work from the point the matter occurred.







“We have provided water during this period and have advised residents that we will continue to do so until the matter is resolved.

“We have kept in contact with residents by phone, email and have also hand delivered letters to each apartment.

“We are hopeful the matter will be brought to a close by tomorrow (Wednesday).”

The Mirror has contacted Portland Block Management for an update on the repair work, but has not heard back from the company yet.


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